1. What types of aquatic stock do you supply?
We specialize in live tropical fish, snails, aquatic plants, and other live stock aquatic products. Our inventory includes a diverse selection to meet the unique needs of fish shops and aquatic retailers.

2. What makes Aqua Bios Wholesale different from other suppliers?
We offer low minimum order quantities (as few as 10 fish per bag), helping you avoid overstocking or understocking. We also ensure reliable nationwide delivery through DX Couriers, providing healthy, handpicked stock that arrives in peak condition.

3. What are your minimum order quantities (MOQ)?
Our MOQ is flexible and designed to suit your needs. You can order as few as 10 fish per bag, giving you greater control over your inventory.

4. Do you deliver nationwide?
Yes, we deliver nationwide using DX Couriers. We prioritize safe and timely delivery to ensure your stock arrives in excellent condition.

5. How do you ensure the quality of your live aquatic stock?
All our aquatic stock is carefully handpicked and health-checked to ensure they meet the highest quality standards. We prioritize the health and vitality of every fish, snail, and plant we supply.

6. How is the aquatic stock packaged for delivery?
We use specialized packaging to ensure the safety and well-being of live stock during transit. Fish are carefully bagged with adequate water, oxygen, and insulation to maintain their health.

7. What happens if my stock arrives damaged or unhealthy?
We take every precaution to ensure safe delivery, but if there’s an issue with your order, please contact us within 24 hours. We’ll work with you to resolve the issue promptly.

8. How often do you restock your inventory?
Our inventory is updated regularly to ensure a fresh and diverse selection. Contact us for updates on availability or to request specific stock.

9. Can I request specific fish or aquatic stock?
Yes, we’re happy to accommodate special requests whenever possible. Let us know what you need, and we’ll do our best to source it for you.

10. Do you offer discounts for bulk orders?
Yes, we offer competitive pricing for larger orders. Contact us to discuss your needs and learn more about our pricing options.

11. How do I place an order?
Simply contact us via email, phone, or our website. We’ll guide you through the process and ensure your order is tailored to your needs.

12. What payment methods do you accept?
We accept bank transfers and other secure payment methods. Payment details will be provided upon placing your order.

13. Do you have a catalog or price list?
Yes, we can provide a catalog and price list upon request. Contact us to receive the latest version.

14. How far in advance should I place my order?
We recommend placing your order at least 48 hours in advance to ensure availability and timely delivery.

15. Can I visit your facility?
Visits to our facility are by appointment only. Contact us to arrange a visit or discuss your needs.

16. Do you sell to the general public?
No, we are a B2B wholesaler and sell exclusively to businesses such as fish shops, aquatic retailers, and pet stores.

17. How do I contact customer support?
You can reach us via email or phone during business hours. We’re here to help with any questions or concerns you may have.

18. Are there any guarantees on the live stock?
While we take every precaution to ensure the health and safety of our stock, live aquatic products are inherently delicate. Contact us immediately if you encounter any issues, and we’ll do our best to assist.

19. What is your return or refund policy?
Due to the nature of live stock, returns are not accepted. However, we’ll address any issues with your order on a case-by-case basis.

20. Do you offer advice on stocking and care?
Yes, our aquatic experts are available to provide personalized advice to help you stock and care for your aquatic products effectively.